From the Login screen, follow these steps to reset your password.
Select the Forgot Password link
The Forgot Password screen will appear
Select the SMS or EMAIL radio button to confirm how you would prefer to receive further instructions Enter Username Select RESET button You may select the Cancel link to return to the Login screen at any time |
You will be redirected back to the Login screen and receive an on-screen confirmation message stating instructions have been sent to the location you requested.
Email confirmation message | |
SMS confirmation message |
Using your username and the temporary password you received via SMS or Email, login to your account.
Enter Username
Enter temporary Password
Select LOGIN button |
The Change Password screen will appear.
Enter your new Password Your password requires: - between 8 and 15 characters - at least one special character (e.g. ! @ # $) - at least one number Re-enter your password in the Confirm your new Password field | ![]() |
![]() | Select the red eye if you would like to see your password characters. |
NOTE: You may select the Cancel link to return to the previous screen at any time.
Select CHANGE PASSWORD button |
You will receive a success on-screen message to confirm your password has been changed. | ![]() |
Login with your username and new password to continue.
If there are any other queries we can assist with, please contact the Sasol Learn Easy Support Desk . NB Please reply to this ticket reference number only to ensure you receive a speedy response.
Best Regards,
Sasol Learn Easy Support
E-Mail Address: sasollearneasy@fuelonline.co.za
Contact Details: 0861 132 784
Operating Hours: Monday to Friday 08:00 am - 17:00
