General

General help topics on the Management Portal

Why use the Management Portal?
The Management Portal allows you to generate, view, export and print reports on a Country, Brand, Division or Site/Branch’s Individual e-Learning performanc...
Wed, 24 May, 2017 at 11:14 AM
Before using the Management Portal
We highly recommend you review all the help topics within this help section to familiarise yourself with the Management Portal features and how they work. ...
Fri, 19 May, 2017 at 11:01 AM
Recommended web browser
The recommended web browser for using the Management Portal is the latest version of Google Chrome. You may experience layout or functionality issues with o...
Wed, 24 May, 2017 at 11:16 AM
Problems opening the Management Portal
Check to see whether you can open another website and check the network icon in the bottom right corner. If it is crossed out, then there is a network probl...
Wed, 24 May, 2017 at 11:18 AM
Problems with the office computer you use to access the Management Portal
Any problems with the office computer you use to access the Management Portal should be referred to the Shoprite IT Support Desk. This includes problems wi...
Wed, 17 May, 2017 at 7:58 PM
What does training intervention mean?
A training intervention is any Individual e-Learning course that has been completed whether the learner has passed or failed it.
Wed, 17 May, 2017 at 8:00 PM