Fuel Support

General 6

• Why use the Management Portal?
• Before using the Management Portal
• Recommended web browser
• Problems opening the Management Portal
• Problems with the office computer you use to access the Management Portal

View all 6

Logging in, logging off and passwords 8

• Username and password
• Logging (signing) in for the first time
• Jumbled screens after logging in
• Logging (signing) in
• Recovering a forgotten password or resetting a password

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Navigation menu 2

• Minimising and maximising the menu
• Menu options

Home page dashboard (Learning & Development and select Divisional staff only) 13

• What is the dashboard?
• Who can see the dashboard?
• Training Interventions
• Passed vs Failed
• Training Interventions By Month

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Reports 24

• Reports overview
• Data included in the reports
• Data refresh frequency
• Personnel changes not reflecting on reports
• Generating a Bulletin Progress report

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Bulletin administration 10

• Who can create and publish bulletins?
• About Bulletin Admin > Bulletins list
• Finding a bulletin in Bulletin Admin > Bulletins list
• Publishing a light bulletin
• Publishing a heavy bulletin

View all 10

Help Desk (MyZone Support) 4

• Operating hours
• Contact details
• What we support
• Information to include when logging a ticket with MyZone Support