Problems with the MyZone training computers

Problems that may occur on the MyZone training computers.

There is a 500 – Error Page message on the screen
Please contact MyZone Support for help with this error.
Fri, 23 Mar, 2018 at 2:43 PM
There is a Restore pages? message on the screen
Click the Restore button. If the login page does not load, please contact MyZone Support.
Fri, 23 Mar, 2018 at 2:47 PM
There is a 404 - content not found message on the screen
This message will appear if the course has not downloaded to the MyZone computer. Step 1 – ensure the computer is switched on at ALL times MyZo...
Fri, 23 Mar, 2018 at 2:51 PM
There is a problem with MyZone network points or cables
If you experience any issues with the network points or cables, please contact MyZone Support. They will log an incident and escalate it to Shoprite IT Fiel...
Fri, 23 Mar, 2018 at 2:55 PM
There is a page unresponsive message on the screen
A learner may experience this when attempting a course. To resolve this, try the following steps: Note: these instructions should only be done by ...
Fri, 23 Mar, 2018 at 3:00 PM
There is a System Restore message on the screen
In certain circumstances, you may need to restart a MyZone computer. After restarting, you will be prompted to log in to the system using the branch code as...
Fri, 23 Mar, 2018 at 3:04 PM