Guidance and assistance for learners training on MyZone
Frequently asked questions from learners using MyZone.
The computer should always be on the log in screen. The login password will always be the individual’s employee number. Please ensure that when entering the...
Mon, 26 Mar, 2018 at 6:54 PM
A learner will get this message when the system does not recognise the employee number or there is a network issue with the computer. Ensure that w...
Mon, 26 Mar, 2018 at 10:35 AM
The Help button is available in the top right corner of the screen. If you and the learner are uncertain about how to proceed, both of you can consult the...
Tue, 15 Aug, 2017 at 3:45 PM
Bulletins are important notifications to learners about training or other company information. Refer to the Help menu available on the login screen for mor...
Tue, 15 Aug, 2017 at 4:01 PM
A curriculum is a list of courses that are made up of learning content in the form of videos, presentations, and assessments. Each job in Shoprite has a cu...
Tue, 15 Aug, 2017 at 4:02 PM
Each learner should complete at least one course per week to ensure optimal and focused learning. One weekly session will be at least 30 minutes long. If w...
Tue, 15 Aug, 2017 at 4:04 PM
Yes. As an e-Champion, one of your primary responsibilities is to schedule staff for training. This should be done on a weekly basis. The schedule should be...
Tue, 15 Aug, 2017 at 4:06 PM
Please call MyZone Support.
Mon, 26 Mar, 2018 at 6:58 PM
Green means the course is open and ready to start. Orange means the course was successfully completed but is still available if a learner wants to repeat it...
Mon, 26 Mar, 2018 at 7:00 PM
Only the first pass percentage will display, even if the learner receives a higher mark the second time around. He can however view a complete training his...
Wed, 28 Apr, 2021 at 12:55 PM