A learner gets an “error processing your request” message when trying to log in : Fuel Support

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A learner gets an “error processing your request” message when trying to log in Print

Modified on: Mon, 26 Mar, 2018 at 10:35 AM

A learner will get this message when the system does not recognise the employee number or there is a network issue with the computer.

Ensure that when the learner enters the employee number, they DO NOT include the zeros in front of the number (for example, use 1371371 rather than 0001371371).

If you are sure that the learner has indeed entered the correct number, please contact MyZone Support.

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A learner gets an “error processing your request” message when trying to log in Print

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